Add more flavors!
Music is too loud
Add outdoor seating!
Checkout was confusing
Offer a loyalty program!
Built for businesses that serve customers

Hear your customersbefore they leave

Comment cards get thrown away. Yelp reviews come too late. Feedbaxster puts a QR code on every table, counter, and receipt — so you hear what customers think before they walk out the door.

The Problem

You're flying blind

Your customers have opinions. Most of them walk out the door without ever sharing them — until they post a one-star review.

87%
of comment cards go unread

Comment Cards Nobody Reads

Paper feedback piles up in a drawer. Even when customers fill them out, the insights never make it to the people who can act on them.

1 in 26
unhappy customers leave a review

Reviews You Can't Control

Yelp and Google reviews come days later from the most frustrated customers. By then, you've lost them — and potential new ones too.

96%
of unhappy customers stay silent

The Silent Walkout

Most unhappy customers don't complain — they just never come back. You'll never know why your regulars stopped showing up.

70%
of owners guess what's wrong

Guessing Games

Is it the wait time? The menu? The music? Without real feedback, you're making changes based on hunches instead of what customers actually want.

How It Works

From scan to insight

Four simple steps to know exactly what your customers are thinking.

01
Capture

Put a QR code on every table

Print a QR code and place it on tables, counters, receipts, or anywhere customers can see it. They scan with their phone camera — no app download, no account creation needed.

Works on any phone
No app required
Custom branding
Print-ready designs
+1 feedback
+1 feedback
02
Analyze

AI reads between the lines

Our AI doesn't just count stars — it understands what customers actually mean. Sentiment scoring, theme detection, and priority flagging happen automatically on every response.

Sentiment scoring
Theme detection
Priority flagging
Trend identification
Positive
68%
Neutral
24%
Negative
8%
03
Alert

Know instantly when something's off

Negative feedback triggers real-time alerts to the right manager. Catch problems before they become Yelp reviews. Route issues to the person who can actually fix them.

Real-time alerts
Manager routing
Escalation rules
Response tracking
!
Urgent Feedback
Assigned to Manager
3 new responses
04
Improve

See what's actually working

A simple dashboard shows you what customers love and what needs work. Track trends by location, shift, or time period. No data science degree required.

Simple dashboard
Trends by location
Shift comparisons
Actionable insights
Satisfaction Score+12%
Features

Built for businesses that listen

Everything you need to hear your customers, understand what they want, and act before they leave.

QR Codes Everywhere

Print QR codes for tables, counters, receipts, and menus. Customers scan with their phone — no app download needed. Works on any device, any browser.

AI Sentiment Analysis

Understands context, not just keywords. Knows the difference between 'sick food' and 'food made me sick'.

Instant Alerts

Negative feedback triggers an alert to the right manager, right away.

Simple Dashboard

No data science degree needed. See what customers love and what needs work at a glance. Track trends by location, shift, or time period.

Team Routing

Send feedback to the right person. Kitchen issues to the chef, service to the floor manager.

Your Branding

Custom colors, logo, and questions. It looks like yours, not ours.

Multi-Location

Compare feedback across locations. See which spots are thriving and which need attention.

5-Minute Setup

Sign up, create your QR code, print it. That's it. No IT department required.

Scan to share feedback

Powered by Feedbaxster

New feedback

Table 7, Main St.

QR Collection

From table to dashboard in one scan

Place QR codes on tables, counters, receipts, or menus. Customers scan with their phone and share feedback in seconds — no app, no friction.

No App Needed

Customers scan and type. Works on any phone, any browser.

Location Tracking

Know which table, counter, or location the feedback came from.

Real-time Dashboard

Feedback flows directly into your dashboard the moment it's submitted.

Generate your first QR code
Pricing

Simple, honest pricing

Start free. Scale as you grow. No hidden fees.

Free

$0/month

Perfect for getting started with feedback collection.

  • 1 business location
  • 1 team member
  • 1 QR code
Get Started Free

Basic

$19/month

For small teams that need more flexibility.

  • 1 business location
  • 3 team members
  • 5 QR codes
  • Basic widget customization
  • Email notifications
Start Free Trial
Most Popular

Business

$49/month

For growing businesses that need the full toolkit.

  • 3 business locations
  • 10 team members
  • 25 QR codes
  • AI-powered insights & responses
  • Full widget customization
  • Email notifications
Start Free Trial

Unlimited

$99/month

For large organizations with no limits.

  • Unlimited locations
  • Unlimited team members
  • Unlimited QR codes
  • AI-powered insights & responses
  • Full widget customization
  • Email notifications
Start Free Trial

Have more questions? Contact sales

All plans include a 14-day free trial. No credit card required.

FAQ

Common questions

No. Customers simply scan the QR code with their phone camera and it opens a mobile-friendly feedback form in their browser. No app download, no account creation — just scan and type.
Once you sign up, you can generate QR codes from your dashboard in seconds. Download them as print-ready PDFs sized for table tents, receipts, countertop signs, or stickers. You can also customize the design to match your branding.
Our AI automatically flags suspicious or abusive submissions. You can moderate feedback before it affects your reports, and set up filters to catch spam. We also rate-limit submissions to prevent abuse.
Feedbaxster works for any business with walk-in customers — restaurants, cafes, salons, retail stores, gyms, hotels, medical offices, auto shops, and more. If you serve customers in person, Feedbaxster can help you hear from them.
Yelp and Google reviews are public, come days later, and skew toward the most frustrated customers. Feedbaxster captures private, real-time feedback while customers are still in your business — giving you a chance to fix problems before they become bad reviews.
Our AI analyzes every piece of feedback for sentiment (positive, neutral, negative), extracts common themes (food quality, wait time, cleanliness, etc.), and flags urgent issues for immediate attention. It turns unstructured text into actionable insights — automatically.

Ready to hear what your customers really think?

Join hundreds of local businesses using Feedbaxster to catch problems early, keep customers coming back, and grow with confidence.

No credit card required. Free plan available forever.