Hear your customersbefore they leave
You're flying blind
Your customers have opinions. Most of them walk out the door without ever sharing them — until they post a one-star review.
Comment Cards Nobody Reads
Paper feedback piles up in a drawer. Even when customers fill them out, the insights never make it to the people who can act on them.
Reviews You Can't Control
Yelp and Google reviews come days later from the most frustrated customers. By then, you've lost them — and potential new ones too.
The Silent Walkout
Most unhappy customers don't complain — they just never come back. You'll never know why your regulars stopped showing up.
Guessing Games
Is it the wait time? The menu? The music? Without real feedback, you're making changes based on hunches instead of what customers actually want.
From scan to insight
Four simple steps to know exactly what your customers are thinking.
Put a QR code on every table
Print a QR code and place it on tables, counters, receipts, or anywhere customers can see it. They scan with their phone camera — no app download, no account creation needed.
AI reads between the lines
Our AI doesn't just count stars — it understands what customers actually mean. Sentiment scoring, theme detection, and priority flagging happen automatically on every response.
Know instantly when something's off
Negative feedback triggers real-time alerts to the right manager. Catch problems before they become Yelp reviews. Route issues to the person who can actually fix them.
See what's actually working
A simple dashboard shows you what customers love and what needs work. Track trends by location, shift, or time period. No data science degree required.
Built for businesses that listen
Everything you need to hear your customers, understand what they want, and act before they leave.
QR Codes Everywhere
Print QR codes for tables, counters, receipts, and menus. Customers scan with their phone — no app download needed. Works on any device, any browser.
AI Sentiment Analysis
Understands context, not just keywords. Knows the difference between 'sick food' and 'food made me sick'.
Instant Alerts
Negative feedback triggers an alert to the right manager, right away.
Simple Dashboard
No data science degree needed. See what customers love and what needs work at a glance. Track trends by location, shift, or time period.
Team Routing
Send feedback to the right person. Kitchen issues to the chef, service to the floor manager.
Your Branding
Custom colors, logo, and questions. It looks like yours, not ours.
Multi-Location
Compare feedback across locations. See which spots are thriving and which need attention.
5-Minute Setup
Sign up, create your QR code, print it. That's it. No IT department required.
Scan to share feedback
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New feedback
Table 7, Main St.
From table to dashboard in one scan
Place QR codes on tables, counters, receipts, or menus. Customers scan with their phone and share feedback in seconds — no app, no friction.
No App Needed
Customers scan and type. Works on any phone, any browser.
Location Tracking
Know which table, counter, or location the feedback came from.
Real-time Dashboard
Feedback flows directly into your dashboard the moment it's submitted.
Simple, honest pricing
Start free. Scale as you grow. No hidden fees.
Free
Perfect for getting started with feedback collection.
- 1 business location
- 1 team member
- 1 QR code
Basic
For small teams that need more flexibility.
- 1 business location
- 3 team members
- 5 QR codes
- Basic widget customization
- Email notifications
Business
For growing businesses that need the full toolkit.
- 3 business locations
- 10 team members
- 25 QR codes
- AI-powered insights & responses
- Full widget customization
- Email notifications
Unlimited
For large organizations with no limits.
- Unlimited locations
- Unlimited team members
- Unlimited QR codes
- AI-powered insights & responses
- Full widget customization
- Email notifications
Have more questions? Contact sales
All plans include a 14-day free trial. No credit card required.
Common questions
Ready to hear what your customers really think?
Join hundreds of local businesses using Feedbaxster to catch problems early, keep customers coming back, and grow with confidence.
No credit card required. Free plan available forever.